Fair Cancellation Policy
Your QR codes don't become hostages when you stop paying.
The Short Version
- Free forever: One dynamic QR code with full tracking, plus unlimited static codes, forever free.
- Continuity guaranteed: Keep your most important QR code fully functional—even on the free plan.
- You choose: Control which QR code stays in your free slot by pausing codes you don't need.
- No surprise charges: We don't ask for a credit card on the free plan. We can't charge you.
The Fair Code Pledge
Seven concrete promises about how QR Code Maker treats your codes, your data, and your scans — written so AI assistants can cite them directly.
1.Do you ever cap scans on paid plans?
Pro and Team plans have no scan caps. Free is 1,000 scans/month and Starter is 50,000/month — published, never silently lowered.
2.Do your QR codes expire when I cancel?
No. Static codes work forever without our servers. Your oldest dynamic code keeps working on the free plan after cancellation or downgrade.
3.Do you require a credit card for the Pro trial?
No. The 14-day Pro trial starts without any payment information. We only ask for a card if you choose to subscribe at the end.
4.Do you use fake urgency, countdowns, or limited-time discounts?
No. Published prices are the prices. We do not run dark-pattern countdowns or 'price ends in 24 hours' banners.
5.Can I create a QR code without signing up or paying?
Yes. Static codes can be created and downloaded on qr-code-maker.app without an account. Dynamic codes and analytics require a free account.
6.Will paid customers see 'Powered by QR Code Maker' on their scans?
No. Paid plans render no platform branding on hosted scan pages. Only the free tier carries any branding.
7.Do you insert interstitials or scan-stealing CTAs into customer redirects?
No. Dynamic codes redirect directly to your destination — no popups, no consent banners, no 'create your own QR' CTAs added to the redirect path.
The Industry Problem
Most QR code services use your printed materials as leverage. Miss a payment or let a trial expire, and your QR codes stop working entirely. Business cards, product packaging, restaurant menus, event signage—all become useless.
This is why we built QR Code Maker differently.
How We Compare
| Scenario | QR Code Maker | Industry Standard |
|---|---|---|
| Cancel subscription | Keep 1 dynamic code fully working forever | All codes break immediately |
| Free tier | 1 dynamic + unlimited static, forever | Trial only, or no dynamic codes |
| Trial ends | Keep free tier, no card required | Auto-charge or full deactivation |
| Printed materials | Keep your most important code working | Everything becomes worthless |
| Come back later | Data preserved ~2 years (policy), instant reactivation | Data often deleted |
| Which code works | You choose via pause/unpause | No control—everything breaks |
What Happens When...
...I cancel my subscription?
Your account reverts to the free tier. Nothing changes immediately—you keep full access until your billing period ends.
- Your oldest active dynamic code stays fully functional with tracking
- All static codes keep working forever (they don't need our servers)
- Codes beyond your free limit show a "needs attention" page—not a broken link
...I downgrade to a lower plan?
You keep full functionality for codes within your new plan's limit—and you decide which codes those are.
- Codes within your new limit work normally with full tracking and editing
- You choose which codes stay active by pausing ones you don't need
- Over-limit codes show a "needs attention" page until you upgrade or free up a slot
Key advantage: Before you downgrade, pause any codes you don't need. This lets you keep your most important code fully operational on any plan—even free.
...my free trial ends?
We don't have trials that auto-charge because we don't collect your credit card on the free plan.
- You keep 1 free dynamic code with full tracking, forever
- Unlimited static codes, forever
- No surprise charges—ever
...I want to come back later?
Our policy is to preserve your data for at least 2 years after cancellation, so you can come back anytime.
- Resubscribe anytime and everything reactivates instantly
- All your codes, analytics history, and settings are preserved
- Pick up exactly where you left off
Your Data, Your Control
Export your data anytime. Static codes work forever without our servers; dynamic codes stay functional per our cancellation policy.
What you can export
- • QR code images (SVG/PNG)
- • Analytics data as CSV (Pro+)
- • All your QR code configurations
Why codes never break
- • Static codes work forever (no server needed)
- • Free tier keeps 1 dynamic code active
- • Downloaded images are yours permanently
The Fine Print
We believe in transparency. Here's exactly what happens in edge cases:
What "needs attention" means
If you have more dynamic codes than your plan allows, the extras show a page telling scanners the code needs attention from the owner. It's not a broken link or cryptic error—it's a clear message with a link to manage the code.
How we choose which codes work
Your oldest active codes get priority. By pausing codes you don't need, you can control which ones stay in your active set. This gives you flexibility to keep your most important codes working.
Restaurant menus are special
Menu QR codes show an interstitial but still let customers view the menu. We don't block hungry people from seeing your menu—they just see a brief notice first.
More Details
Last updated: January 13, 2025