Terms of Service

Last updated: December 2, 2024

Welcome to QR Code Maker. These Terms of Service ("Terms") govern your use of our QR code generation and management services.

Please read these Terms carefully before using QR Code Maker. By creating an account or using our services, you agree to be bound by these Terms, our Privacy Policy, our Cookie Policy, and our Acceptable Use Policy.

If you do not agree to these Terms, you may not use our services.

1. Definitions

In these Terms:

  • "Service" or "Services" means the QR Code Maker website, applications, and all related QR code generation, management, and analytics features.
  • "We," "us," or "our" refers to QR Code Maker.
  • "You" or "your" refers to the individual or entity using our Services.
  • "Account" means your registered account with QR Code Maker.
  • "QR Code" means any quick response code created using our Services.
  • "Dynamic QR Code" means a QR code whose destination can be changed after creation and includes scan analytics.
  • "Static QR Code" means a QR code with a fixed, unchangeable destination.
  • "Content" means any data, text, images, files, or other materials you upload, create, or link to through our Services.

2. Account Registration

2.1 Eligibility

To use our Services, you must be at least 18 years old or the age of legal majority in your jurisdiction, whichever is greater. By creating an account, you represent and warrant that you meet these requirements.

2.2 Account Information

You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You may not use false or misleading information or impersonate another person or entity.

2.3 Account Security

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately at support@qr-code-maker.app if you suspect unauthorized access to your account.

2.4 One Account Per Person

Each individual may only maintain one free account. Creating multiple free accounts to circumvent service limits is prohibited and may result in termination of all associated accounts.

3. Subscription Plans and Payment

3.1 Plans and Pricing

QR Code Maker offers multiple subscription tiers with different features and limits:

  • Free: 1 dynamic QR code, 1,000 scans per month, unlimited static QR codes
  • Starter ($9/month): 50 dynamic QR codes, 50,000 scans per month
  • Pro ($29/month): 500 dynamic QR codes, unlimited scans, API access
  • Team ($79/month): 2,000 dynamic QR codes, unlimited scans, team features

Current pricing and features are available on our pricing page. Prices are subject to change with reasonable notice.

3.2 True Monthly Billing

Unlike many competitors, we offer genuine monthly billing. You are never forced into annual contracts. You may choose monthly or annual billing at your preference, and annual plans offer a discount.

3.3 30-Day Money-Back Guarantee

If you are not satisfied with a paid subscription, you may request a full refund within 30 days of your initial purchase. This guarantee applies to first-time subscribers only and covers the initial subscription payment. To request a refund, contact us at support@qr-code-maker.app.

3.4 Payment Processing

Payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for all applicable fees. You are responsible for keeping your payment information current.

3.5 Automatic Renewal

Paid subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel at any time through your account settings.

3.6 Cancellation

You may cancel your subscription at any time. Upon cancellation:

  • You retain access to paid features until the end of your current billing period
  • Your account reverts to the Free plan after the billing period ends
  • No cancellation fees apply

3.7 Taxes

Prices do not include applicable taxes. You are responsible for paying any taxes associated with your use of the Services. We will collect taxes where required by law.

4. Free Tier and Trial

4.1 Free Tier

The Free tier provides limited access to our Services at no cost. Free tier features and limits may change at our discretion. Static QR codes created on the Free tier are permanent and will continue to work indefinitely.

4.2 Trial Period

New users may receive a 14-day trial with access to Pro-level features. No payment information is required to start a trial. After the trial ends, your account reverts to the Free tier unless you subscribe to a paid plan.

5. Graceful Downgrade Policy

We believe your QR codes should never stop working just because you downgrade or cancel. Our graceful downgrade policy ensures:

  • QR Codes Keep Working: When you downgrade to a plan with fewer dynamic QR codes, your oldest QR codes (up to your new plan limit) remain fully functional
  • No Broken Links: QR codes beyond your plan limit redirect to an upgrade page rather than breaking completely
  • Data Preserved: Your QR code data and analytics history are preserved even after downgrade

This policy reflects our commitment to treating customers fairly and never holding your data or functionality hostage.

6. Use of Services

6.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes.

6.2 Restrictions

You may not:

  • Use the Services for any illegal purpose or in violation of any laws
  • Violate our Acceptable Use Policy
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use automated systems to access the Services without our permission
  • Resell or redistribute the Services without authorization
  • Remove or alter any proprietary notices or labels

6.3 Service Modifications

We may modify, suspend, or discontinue any part of the Services at any time. We will provide reasonable notice of material changes that negatively affect your use of the Services.

7. Your Content and Responsibilities

7.1 Ownership

You retain ownership of all Content you create, upload, or link to through the Services. We do not claim ownership of your Content.

7.2 License to Us

By using the Services, you grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, and display your Content solely to the extent necessary to provide the Services to you.

7.3 Content Responsibility

You are solely responsible for:

  • All Content you create or link to through QR codes
  • Ensuring your Content complies with applicable laws
  • Ensuring your Content does not infringe third-party rights
  • Maintaining appropriate rights and permissions for your Content

7.4 Content Removal

We may remove or disable access to Content that violates these Terms, our Acceptable Use Policy, or applicable law. We will notify you when possible, but may act without notice in urgent situations.

8. Intellectual Property

8.1 Our Intellectual Property

The Services, including all software, designs, text, graphics, and other materials, are owned by QR Code Maker and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited license to use the Services.

8.2 Feedback

If you provide feedback, suggestions, or ideas about the Services, you grant us the right to use that feedback without restriction or compensation to you.

8.3 Trademarks

"QR Code Maker" and our logos are trademarks. You may not use our trademarks without our prior written permission. "QR Code" is a registered trademark of DENSO WAVE INCORPORATED.

9. Third-Party Services

The Services integrate with third-party services including:

  • Stripe for payment processing
  • Supabase for data storage and authentication
  • Vercel for hosting
  • Google Analytics for website analytics (with your consent)

Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for third-party services.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Services will be uninterrupted, error-free, or secure
  • Any defects will be corrected
  • The Services will meet your specific requirements
  • QR codes will always be scannable by all devices

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QR CODE MAKER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless QR Code Maker and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Services
  • Your Content
  • Your violation of these Terms
  • Your violation of any third-party rights

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us at support@qr-code-maker.app or through your account settings.

13.2 Termination by Us

We may suspend or terminate your account if you:

  • Violate these Terms or our Acceptable Use Policy
  • Engage in fraudulent or illegal activity
  • Fail to pay applicable fees
  • Create risk or legal exposure for us

13.3 Effect of Termination

Upon termination:

  • Your right to use the Services ends immediately
  • We may delete your Content after a reasonable retention period
  • Any outstanding payment obligations survive
  • Provisions that should survive termination will remain in effect

13.4 Data Export

Before terminating your account, you may request an export of your data by contacting us. We will provide your data in a standard format within a reasonable timeframe.

14. Dispute Resolution

14.1 For Users in the United States

Governing Law: These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

Arbitration: Any dispute arising from these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in English, and the arbitrator's decision will be final and binding.

Class Action Waiver: You agree that any disputes will be resolved on an individual basis, and you waive any right to participate in a class action, class arbitration, or representative proceeding.

Small Claims Court: Notwithstanding the above, either party may bring individual claims in small claims court if the claims qualify.

14.2 For Users in the European Union

If you are a consumer in the European Union:

  • You have the right to resolve disputes through the courts of your country of residence
  • You may use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/
  • Nothing in these Terms affects your statutory consumer rights under EU law

The arbitration clause and class action waiver in Section 14.1 do not apply to EU consumers to the extent they conflict with applicable EU consumer protection laws.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Acceptable Use Policy, constitute the entire agreement between you and QR Code Maker regarding the Services.

15.2 Severability

If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary, and the remaining provisions will continue in effect.

15.3 No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

15.4 Assignment

You may not assign or transfer these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

15.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or internet service provider failures.

15.6 Notices

We may send notices to the email address associated with your account. You may send notices to us at support@qr-code-maker.app.

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website at least 30 days before the changes take effect.

Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Services.

17. Contact Us

If you have questions about these Terms, please contact us: